Tropicana Corporation Berhad Annual Report 2020

Management Approach throughout the COVID-19 Pandemic Social Distancing Measures 1) Encourage virtual meeting • Site progress meetings were conducted virtually via Zoom calls to minimise physical contact 2) Reduction in Worker Headcount • As recommended by the Ministry of Health (“MOH”) contractors were required to manage the number of site workers to prevent overcrowding and ensure adequate social distancing can be practiced. COVID-19 Screenings 1) Contractors & Foreign Workers • Site workers and contractors underwent mandatory COVID-19 screening as required by the Ministry of Health • Any individual who exhibited COVID-19 symptoms (eg. Fever, coughing, breathing difficulties etc.) was required to undergo the swab test and provide negative test results before resuming work • In areas with high cases, contractors were encouraged to conduct swab test as and when necessary Between 18 th March to 4 th May 2020, construction activities at our project sites were halted due to the Movement Control Order (“MCO”) imposed by the Malaysian Government. Once Tropicana obtained the necessary approval to resume our operations by the local authorities, we proceeded to uphold our standard operating practices with regard to site safety and health with the addition of the COVID-19 control measures outlined above. The following table presents on-going initiatives to ensure workplace safety is always prioritised and meet regulatory requirements to create a safe and conducive working environment. While each of our projects are developed at different locations, essentially, all projects work towards achieving a common goal – to create sustainable homes that bridges communities together. All projects are different in its characteristics and challenges. This includes varying requirements, pressures, concerns, schedules and more. However, each project functions as part of a uniform system that requires close collaboration between developer, contractors and consultants to ensure timelines are met and quality is maintained. For there to be an efficient and effective construction site management process, the project management team must coordinate and communicate with all the relevant stakeholders regarding project delays, challenges, and progress. Here at Tropicana, we have a standardised contractor management framework applied across all our developments handled by our project personnel which can be tailored to fit the needs of each development. Contractor Management Management Approach Detail Frequency 1) Dilapidation Survey • Compulsory survey for every project phase Prior to commencement of construction 2) Engagement between Project person-in-charge (“PIC”) and Contractors • Site meeting • Project delays meeting Fortnightly Weekly 3) Performance Monitoring and Non-conformance by Assigned Project Personnel • Project performance report to Project PIC • Conduct regular inspection and audits at project site • Engagement with Clerk of Work (“COW”) on any reports of non- compliance to outlined standards Daily, as and when necessary Continuously Continuously 4) Evaluating Contractor Performance • Performance evaluation based on construction time, quality, man power, regulatory compliance (safety and environment) Quarterly 5) Ensuring Compliance at Project Site monitored by Project PIC, Consultants and Contractors • Occupational Safety and Health Act and Regulations 1994 (“OSHA”) • Factory and Machinery Act 1967 (“FMA”) • CIDB Guidelines on First-Aid Facilities in the Workplace • Environmental Quality Act 1974 Continuously 6) Maintaining Product Quality • Latest approved building drawing and specification • Monitoring throughout development – – Project Quality Assurance – – QLASSIC Assessment – – Pre-delivery Inspection (“PDI”) Continuously Throughout construction End of construction Before CCC 7) Maintenance and Quality Control Post-CCC • Defect Liability Period (“DLP”) as part of Contractors obligation before handover • Vacant Possession (“VP”) team will engage with buyers regarding any defects or enquiry about property • Strata development: Handover to JMB • Non-strata development: Handover common and road areas to local council 27 months Continuously End of DLP 1 year after CCC Site PPE • Helmets • Gloves • Safety shoes • Safety goggles • Body harness and visibility vests Reporting Mechanism • Monthly reports to Project personnel • On-going coordination between contractors and Clerk of Work (“COW”) on safety management approach • Regular hazard and risk assessment at site • Inspection by audit team and QAQC team during construction phase Compliance to Regulatory Requirements • Occupational Safety and Health Act 1994 • Factories and Machineries Act 1967 • CIDB Guidelines on First Aid Facilities at Workplace Engagement with Site Workers • Regular toolbox meetings • Daily safety briefings • Housekeeping inspection • Highlight safety issues during project meetings TROPICANA CORPORATION BERHAD ANNUAL REPORT 2020 SUSTAINABILITY AT TROPICANA 094 095