Tropicana Corporation Berhad Annual Report 2020

FY2020 was a challenging year for many. Economic instability, public health threats, job insecurity and more have led to drastic livelihood changes for most of society. The property development industry was also not spared from the repercussions of the lockdown and strict control movement measures as a result of the COVID-19 pandemic. To play our part as responsible corporate citizens, we amped up our efforts to donate and support a multitude of businesses and organisations that have been impacted by the pandemic. Additionally, we maintained strong contribution to other charitable causes in an effort to uplift the livelihood of communities for generations to come. This year, we are proud to declare more than RM5.3 million worth of donations channeled to various causes with a strong focus on education, public health and sports initiatives. Community Support At Tropicana, we believe in continuous learning to improve our craft and provide the best customer experience throughout their homeownership journey. Further, talent development also serves as a form of employee engagement that enhances career progression as well as develop skills that would serve the organisation in reaching its business objectives. Talent Development During the unprecedented challenges we encountered in FY2020, we did not compromise our talent development initiatives despite a reduction in training hours and budget. The Group chose to shift our focus on conducting training programmes that were deemed essential to the business. This year, we clocked in 674 training hours – investing around RM29,876 on programmes that specifically enhanced skills related to the property industry. Although our internal training sessions were greatly reduced due to logistical limitations throughout FY2020 during the MCO, we continued to encourage our employees to seek external training programmes that would add value to their career growth. Upskilling to Enhance Our Services 289 hours 385 hours Total Training Hours for FY2020: 674 hours 2.50 hours D1-D3 3.97 hours S1-S3 5.35 hours M1-M3 13.64 hours E1-E3 16.00 hours C1-C2 Male Employees Female Employees Average Training Hours by Gender Average Training Hours by Designation Training Programme Programme Description In-house Behavioral Interview Techniques (“B.I.T”) • Learn and uncover what is “not written” in the resume • Identify candidate’s drive and motivation from the write up in their resume • Hire the right candidates through effective behavioral interview techniques • Learn signs of potential deception from candidate’s body language • Learn methods to become a successful and effective hiring manager Performance Enhancement and Employee Renewals Strategies (“PEERS”) • Develop the right mindset for growth and development for a successful career • Develop the right and positive attitude towards life and work • Become an effective and successful employee • Workplace management - efficiently and effectively • Develop value-added self-excellence Training Programme Programme Description External Latest Update on Sales Tax and Service Tax in Year 2020 Data Innovation in Audit: Modernisation and Simplification of Account Reconciliation Holistic Introduction to Building Information Modeling (“BIM”) Housing Development: Late Delivery and Defects (Law and Practice) Property Managers Induction Course for Newly Registered Property Managers COVID-19 Challenge - Race Against Time with Reduced Workforce in Building Construction Tenancy and Lease Law by Hartamas Academy Budget 2021 Webinar - Paving the Way Towards a Resilient Future Defect Management in Stratified Buildings Key Disclosure Obligations of Listed Company Q&A Session on the Impact of COVID-19 Legislation on the Construction Industry Legal Insights to Tax Audits and Investigations (Affecting Property Developers and Contractors) Updates on Critical Tax Issues for Property Development Sector Commercial Tenancy and Overview of Short-Term Residential Rental Beneficial Owner S56 CA2016: Reporting Framework for Beneficial Ownership of Legal Person Updates on Extension of Time Tea Talk 2020 Feng Shui and Career Outlook • Finding your purpose in the year of the Metal Rat. • What’s the World’s Economic & Investment Outlook for 2020 and where you are when it comes to your career and financial standings. • How to create vibrant health and stay mentally and physically fit. • Learn how to develop stronger relationships with loved ones and others who comes into your life. TROPICANA CORPORATION BERHAD ANNUAL REPORT 2020 SUSTAINABILITY AT TROPICANA 102 103