Tropicana Corporation Berhad Annual Report 2019

In the last 12 months, we were essentially in “re-set” mode for our business – we strengthened our competitive advantage as well as realigned our strategies to support future growth and deliver long-term shareholder value. To seize growth opportunities, we kept our ears on the ground, listening to customer and consumer feedback as well as monitored market trends. We were determined to explore all options to ensure our businesses had the ability to weather the cyclical nature of the property industry and be in a strong position to maximise returns. Enhancing Quality of Life At Tropicana, we conceptualise and shape living environments that add value to the lifestyles of our residents, even for those living in the surrounding communities. Along with this is the responsibility of not only keeping these spaces safe and vibrant, but also the need to create events and activities that give residents a sense of belonging as well as be able to meet and mingle with neighbours. We strive to give our residents unforgettable experiences. Throughout 2019, the events and activities organised at our developments were centred on creating fun-filled moments for everyone – customers, visitors, family and friends - to bond closer over laughter, food and a string of interesting yet entertaining activities. These activities included the Foodgasm Fest 2019 at Tropicana Metropark; Easter Day celebrations at Tropicana Aman and Tropicana Gardens; McM Cares Charity Walk which is a 100,000 Steps Challenge at Tropicana Metropark; and Christmas Day celebrations at all four of our key signature developments, namely Tropicana Aman, Tropicana Metropark, Tropicana Heights and Tropicana Gardens. As an experienced master-planner of integrated developments and townships, we always add a degree of flexibility into our designs as this allows us to adapt and respond to changing customer demands. During the year under review, SJK(C) Bukit Fraser was relocated to Tropicana Aman to cater for the growing communities around Tropicana Aman and the surrounding areas and to ensure students have access to the best possible learning facilities as the current population of 20,000 is expected to reach 50,000 within the next two years. The ground-breaking ceremony of the 81-year old SJK(C) Bukit Fraser was conducted in September 2019 and the school is expected to accept its first intake in 2021. The new school with a maximum capacity of 750 students will consist of 24 classrooms, a library, a science laboratory, computer rooms, art rooms and a canteen. With more and more people becoming more aware of the need to recycle towards a greener future, Tropicana partnered iCycle Management to establish community-based recycling programmes at its developments, namely Tropicana Aman, Tropicana Gardens, Tropicana Avenue, Tropicana Heights and Tropicana Metropark. The items collected included fabric-based (clothes, shoes, bags and even soft toys) materials, paper, plastic, computer parts, metal as well as electrical and electronic products. Exciting giveaways such as iCycle Carbon Vouchers, AEON or TESCO vouchers and cash rewards were introduced to encourage residents to be part of this recycling programme. Since its launch in December 2019, more than 413kg of waste has been collected for recycling. Cognisant of the challenging economic environment, Tropicana introduced the “HouzKEY” campaign, in partnership with Maybank Islamic. Through this campaign, consumers gained the opportunity to own a Tropicana property, namely Lakefield Residences at Tropicana Heights, Tropicana Urban Homes known as Aman 1 at Tropicana Aman and Paisley Serviced Residences at Tropicana Metropark, complete with 100% financing. Other benefits includes no payment during construction and easy entry with 1% move in cost. Unlocking Social and Economic Value The Residences and W Kuala Lumpur, Kuala Lumpur City Centre Sustainability at Tropicana What We’ve Governed Financial Statements & Other Information pg 23 Tropicana Corporation Berhad Annual Report 2019