Sasbadi Annual Report 2020

Financial Performance Overview In terms of reporting and communication of information, we strive to: • Provide timely and relevant information to our stakeholders to aid their decision making, especially during these unpredictable times when it is even more important to gauge the Group’s standing. A dedicated team was formed to ensure the consistency, completeness and timeliness of our reporting and to report to the Management and BOD on a frequent basis. • Generate sustainable financial and economic returns without compromising on the value to our stakeholders in order to ensure the sustainability of our business. Please refer to the Management Discussion and Analysis section of this Annual Report for more details regarding the Group’s financial performance. Regulatory Compliance Regulatory compliance is critical for protecting the Group’s integrity and reputation as well as fostering our stakeholders’ trust. We ensure on-going efforts in developing effective compliance related programmes and policies for our operations. Key regulations applicable to our operations are listed but not limited to the following: • Bursa Malaysia Main Market: Listing Requirements • Applicable Accounting Standards • Employment Act 1955 • Personal Data Protection Act 2010 Ethics and Integrity Our commitment to business is focused on strong corporate governance and prudent management in view of challenging internal and external environments. We strive to achieve this by observing the following practices. Further details of the below practices can be found on our website. • Whistle Blowing Policy • Code of Conduct • Anti Bribery & Corruption Policy The Group’s Code of Conduct, which has been tailored to our current business operations, serves as a guiding framework for the ethical and legal business decision-making of our Directors, officers and employees. The areas covered are as follows: • Compliance Procedures • Conflict of Interest • Confidentiality • Insider Information and Securities Trading We did not record any breach of the Code of Conduct in FYE 31 August 2020. Investor Relations We are committed to maintaining a strong relationship with our investors. We strive to be transparent in our ongoing engagements and communication with our investors as well as the general investment community to facilitate a mutual understanding of expectations. As such, we promptly update our investors with the latest information via the available channels such as our corporate website. Updates are made up of, among others, our financial results, annual reports, announcements, circulars and notices of general meetings. Quality Control The quality of our products and services remains a priority. This is so that we achieve customer satisfaction and trust which ultimately contribute towards sustainable earnings. To ensure a level of quality, we have identified the following two critical aspects in the production process and implemented quality control measures for them. Product Responsibility In order for Sasbadi’s products to remain reliable and up to par with the current educational needs, we ensure that, amongst others: • Authors and their materials are assessed by our Senior Editors, Commissioning Editors and Managing Editor with respect to their qualifications, quality and relevance to Sasbadi’s publications. A descriptive and critical review process will take place upon receiving the manuscripts for the purpose of quality control. • Content development and modification are overseen by the Editorial and Production departments. After multiple rounds of checking and review, the final manuscript will be approved by our Publishing Manager before being published. • Malaysian Anti-Corruption Commission Act 2009 • Direct Sales and Anti-Pyramid Scheme Act 1993 • Copyright Act 1987 • Board Charter • Corporate Governance and Compliance • Fair Dealing • Abuse of Power, Discrimination and Harassment • Protection of Assets and Resources SUSTAINABILITY STATEMENT 29 ANNUAL REPORT 2020 (continued)