Sasbadi Annual Report 2019

SUSTAINABILITY STATEMENT (continued) MATERIALITY ASSESSMENT Part of our ongoing effort is to identify, assess and prioritise sustainability matters that are relevant and significant to the Group and our stakeholders. Organising and reviewing significant sustainable matters would enable the Group to manage them more effectively. As such, they are categorised into the three pillars of sustainability, the EES. The next section aims to provide insights into the Group’s commitments and practices across the material EES matters. SOLIDIFYING ECONOMIC PERFORMANCE We have taken great measures to identify the economic scenarios and risks which influence the Group’s strategies. Our Management and BOD have been taking preventive measures to mitigate the impact of these risks. Periodic and ad-hoc meetings with respective heads of departments are also conducted to formulate strategies that cater effectively to the market’s needs. Financial Performance Overview The Group strives to generate sustainable financial and economic returns on top of the value we create for our stakeholders in order to ensure the sustainability of our business. Please refer to the Management Discussion and Analysis in our Annual Report for more details regarding the Group’s financial performance. Customers Product quality Delivery punctuality Updated end-users’ needs Competitive pricing Regular client visits and meetings Feedback sessions Community and networking events Exchange of product knowledge Bankers Financial health, solvency Covenants compliance Financial health review Meetings and engagements Our Community Community development Social issues Impact of business operations Transparency and accountability Industrial membership Donations to education, society and associations Specific requests Suppliers and Service Providers Credit terms Pricing of services Delivery time Reliable supply Business ethics Request for proposal Evaluation and performance reviews Contract negotiation Delivery schedule Meetings and engagements Areas of Interest Forms of Engagement Stakeholders Regulatory, Government and Statutory Bodies Shareholders/Investors Employees Regulatory and governance compliance Labour practices Occupational safety and health Inspections/Inquiries by authorities Reporting, if required Meetings and engagements Training programmes Group financial performance Business strategy Potential market size Dividend Corporate governance, transparency, ethics and integrity Annual and extraordinary general meetings Annual and quarterly reports Bursa announcements Our website Press release and coverage Performance management Learning and development Work safety Working environment Compensation Balanced lifestyle Staff induction and appraisals Circulation of internal policies and procedures Training/guidance Remuneration packages Employee engagement activities PAGE 28 SASBADI HOLDINGS BERHAD