EXCEL FORCE MSC BERHAD Annual Report 2018

32 EXCEL FORCE MSC BERHAD (570777-X) ANNUAL REPORT 2018 Sustainability Statement (cont’d) MARKETPLACE The Group is committed to ensure the interest of all our important stakeholders, i.e. shareholders, suppliers, customers and local community are well taken care of. We ensure proper corporate governance practices are in place and are closely monitored and reviewed on regular basis. List of stakeholder Stakeholder engagement Customers Regular meeting with customers, provide stable, cost effective and reliable solution, build up good rapport for mutual benefit relationship. Suppliers Ensure product supplied by the supplier are reliable and high quality and cost effective. Ensure there is after sales service available for emergency support. Shareholders Conduct Annual General Meeting (AGM). Setup of Investor relations (IR) website for ease of communication. Local community Engaged with local NGO to support them with monetary donation for they daily operation expenses. ENVIRONMENT The Group applies the concept of 3R (Reduce-Recycle-Reuse) and encourages responsible environment protection among employees and stakeholders. The Group supports the Government’s effort in adopting appropriate climate change policies in Malaysia. We ensure a safe and healthy working environment through: i) Setting policies and procedures to promote workplace health and safety, and reduce accident/injury rates that could affect work performance, ii) Ensuring office security is strictly maintained at all times (e.g. access control, CCTV surveillance, security guards etc.), iii) Ensuring our office premises are equipped with relevant fitting and equipment in case of fire (e.g. fire alarms, fire extinguisher, fire proof door, etc.), iv) Conducting periodical fire drill exercises.