GHL System Berhad Annual Report 2020

G H L S Y S T E M S B E R H A D 1 9 9 4 0 1 0 0 7 3 6 1 ( 2 9 3 0 4 0 - D ) 20 SUSTAINABILITY STATEMENT CONT’D GHL SUSTAINABILITY PRINCIPLES IDENTIFICATION OF MATERIAL SUSTAINABILITY MATTERS The Group is mindful of the constant need to engage with stakeholders on issues that impacts the business, and understood that it is essential to always be aware of the needs and perceptions in order to achieve an optimal balance that benefit the business, communities, and stakeholders. The Group regularly engages stakeholders by providing accurate information, and responding to stakeholders’ interests in a prompt and consistent manner.