Frontken Berhad Annual Report 2020

Annual Report 2020 26 FRONTKEN CORPORATION BERHAD 200401012517 (651020-T) We take employees’ engagement very seriously as we know that engaged employees feel happier at work, perform better and are more motivated to succeed - ultimately contributing to our better business performance. We are committed to building stronger relationships with and among our people, developing talent and enabling them to grow their career with us. We are in regular discussions with our employees to discuss important labour issues such as staff development and re-skilling. We open a variety of communications channels to ensure our employees feel comfortable asking questions and sharing their views about our business directly with their senior management. Open and direct communication has been a hallmark of our culture. We believe that our success depends upon all employees understanding how their work contributes to the Group’s overall business strategy. Our goal is to enable and drive the Group’s business success by having employees perform at their best every day. We are committed to creating a better world through our service and the passion of our employees. We believe that the health of our Group and local economies both depend on an increasingly inclusive community. We believe that to maintain interaction with local communities and actively participate in public welfare activities is one of the most important ways to make contribution to the society. We empower our employees to extend their values into our local communities for corporate social responsibility. We provide overseas internship opportunities for students from Singapore ITE college, and holds two sessions of more than 40 days in June and December every year for this purpose. At the same time, we also hired two disabled people to make our contributions to caring for the society. In addition, the Group’s employees also actively participated in the following social impact activities: (a) blood donation activities since 2019, and so far, a total of 534 bags of blood have been donated; (b) employees continue to provide support to vulnerable groups in Singapore in the fight against COVID-19 including donating of masks to hospital staff during the COVID-19 period; (c) donate food to vulnerable and less privileged groups and the elderlies. In the reporting period of FY2020, we achieved the following: (a) TRAINING (i) Increase 20.54% of training hours invested to 14,479 hours; (ii) Achieve 92% of all employees are trained and educated in their respective work scope. (b) SOCIAL IMPACT (i) The amount of volunteerism hours invested was reduced by 20% to 4,422 hours due to COVID-19 pandemic; (ii) The total number of persons that received the benefit through our initiatives to support schools and non-profit organisations via social projects was increased by 118% due to increased donations during the COVID-19 pandemic. (c) LABOUR PRACTICE (i) Achieve zero incident of unfair employment practices; (ii) Achieve zero incident of violation of labour laws; (iii) Achieve employee retention rate of more than 95%. (d) HUMAN RIGHTS (i) Achieve zero incident of unfair harassment and unlawful discrimination practices. (e) INCLUSION AND DIVERSITY (i) Achieve zero incident of unfair harassment and unlawful discrimination practices. (f ) EQUAL OPPORTUNITY (i) Achieve zero incident of unfair discrimination practices. (g) TALENT DEVELOPMENT (i) Achieve zero incident of unfair discrimination practices. Sustainability Report (cont’d)