Chemical Company of Malaysia Berhad Annual Report 2019

| Sustainability Statement | VALUING OUR STAKEHOLDERS The Group values its diverse stakeholders and it is our aim to communicate with our stakeholders transparently on our strategic direction, motivation, goals, key developments and business progress. Via effective stakeholder dialogue, we seek to pinpoint opportunities to improve stakeholder management and relationships, co-create projects for our mutual benefit, and ensure our targets can be achieved in the most effective way. Over the course of each year, we regularly engage with our stakeholders and create conversations centred on topics that are applicable to our operations and which impact society as a whole. The information and feedback that we receive during these engagement sessions are tapped to ensure we have a greater impact on those areas that are most material or important to our key stakeholders. By involving internal and external stakeholders in the Group’s growth and success, we ensure all parties benefit from these efforts. The table below spells out the details of the year’s key stakeholder engagement activities. Our Stakeholders Stakeholders’ Focus and Areas of Interest How We Address Their Concerns Frequency of Engagement EMPLOYEES • Career development • Work-life balance • Knowledge building and talent development • Employee health, safety and wellness • Diversity and inclusion • Talent management • Women’s empowerment Capacity building programmes Throughout the year Performance Appraisal Biannual (Mid-Year and Full Year review) GOVERNMENT AND REGULATORY BODIES • Compliance • Product certification • Environmental emissions and discharge Pasir Gudang Emergency Mutual Aid (PAGEMA) meetings chaired by the Yang Di-Pertua of Majlis Perbandaran Pasir Gudang Quarterly Dialogue session with the Department of Environment (DOE) on scheduled waste and Guided Self-Regulation (GSR) 2 sessions Site Inspection/Audit by local authorities Ad-hoc BOMBA inspection for renewal of Fire Certificate Yearly External Environmental Audit Triennial Meetings and dialogue sessions As and when required Annual General Meeting (AGM) Yearly Extraordinary General Meeting (EGM) As and when required Company announcements As and when required Annual Report Yearly Corporate Governance Report Yearly Website Throughout the year 32 CHEMICAL COMPANY OF MALAYSIA BERHAD