SOCIAL INITIATIVES EmployeeValue Proposition In times of need, MSM commits to look after the welfare of our employees as a responsible and caring employer and in line with MSM’s value of “People First”. In FY2021, employee welfare and benefits were focused on employees to ensure they were supported through the unprecedented impacts of the pandemic. Initiatives included upgrade in medical insurance, food baskets delivered to staff undergoing home quarantine, back-to-school assistance for non-executive officers, financial assistance through zakat wakalah as well as funds for sports and healthy lifestyle activities. MSM also extended assistance to staff affected by the major flash floods in December 2021, with financial assistance, cleaning services and courtesy leave. In this case, MSM even established a rapid task force comprised of People Partner and HSES representatives, to monitor, communicate and aid our employees’ situation closely with established hotlines of contact persons at any time required. To retain our employees and nurture loyalty, we offer a value proposition of being part of an extended family which we describe as “Keluarga MSM”. Treating our employees as family, we continuously improve the quality of benefits for permanent employees, and extend welfare support beyond the conventional. Regular engagement activities are prioritised throughout the year through townhalls and to kickstart the respective Sports Clubs and recreational activities in our operations (with the uplifting of the COVID-19 restrictions) to build a shared sense of purpose and camaraderie. WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOWWE OPERATE MSM Malaysia Holdings Berhad ANNUAL INTEGRATED REPORT 2021 152
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