MSM Malaysia Holdings Berhad Annual Report 2020

SUSTAINABILITY REPORT 2018 2019 2020 Cases 39 36 29 Days Lost to Injury 149 176 6,202 Incident Rate 33.60% 29.46% 18.23% Workers are protected against reprisals by ACT 514 OCCUPATIONAL SAFETY AND HEALTH ACT 1994 Under PART VI – GENERAL DUTIES OF EMPLOYEES Monitoring our Accident Statistics As a whole, MSM Group had shown improvement in reducing accidents at the workplace. Cases due to accidents during work hours reduced 26% from 39 cases in 2018 to 29 cases in 2020. Unfortunately, we regret to report that there was a fatality case reported in MSM Prai in January 2020 due to contact with hot substance. The most common injury reported for 2020 mostly involved employees being hit by falling or moving objects and being caught in between objects. MSM’s management takes a very serious view of all incidents and after each incident, immediate efforts were taken to improve the relevant standard operating procedure (SOP), policy and safeguards. Detailed investigations of every accident is conducted in close collaboration with the FGV Group Safety, Health & Environment Department and the Department of Safety and Health Malaysia (DOSH). The fatality recorded in 2020 was a critical call to action for heightened safety awareness and training within the refinery. MSM’s management deeply regrets the loss of life of our employee and the incident was fully investigated internally and also by DOSH Penang, using Kelvin Top Set Analysis. Following the report, an additional SOP was registered as an immediate corrective action, and the following preventive actions have been identified: • Training for all position levels • Installation of a big digital thermometer • Installation of a locking system at inspection • Lock Out Tag Out (LOTO) system • Safety signages • Follow supervisor’s instruction according to SOP Section 27. Discrimination against employee, etc. No employer shall dismiss an employee, injure him in his employment, or alter his position to his detriment by reason only that the employee; (1) Makes a complaint about a matter which he considers is not safe or is a risk to health; (2) An employer who, or a trade union which, contravenes the provisions of this section shall be guilty of an offence and shall, on conviction, be liable to a fine not exceeding ten thousand ringgit or to a term of imprisonment not exceeding one year or to both. NO OF FATAL ACCIDENTS: 1 MSM MALAYSIA HOLDINGS BERHAD Annual Repor t 2020 66 CHAIRMAN’S STATEMENT DELIVERING VALUE MSM OVERVIEW MANAGEMENT DISCUSSION & ANALYSIS GROUP FINANCIAL REPORT

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